Borne de recharge Shell Recharge

"Busy Saturday in August and 8 cars in the queue. Every single person had a problem connecting their car. Most drove off. Others sat in the space for ages trying to fix it. Charged twice for unsuccessful charges. Awful!!"

"2 chargers aren’t working. DC chargers are only charging at 74kw so very slow. Google maps showing 2 available which lead to a Que and arguments. A horrible experience and would advise to locate another charge point"

"None of the chargers worked today. I called the support phone number, had to wait 5 minutes listening to some useless poorly recorded messages to eventually get a lady who barely spoke French nor English. She couldn’t remotely start the machines, just tell me they were signaled off since the morning and maybe a technician was on the way. 4 other EV were there making a small crowd of frustrated people. Shell is obviously more interested in selling petrol but still this is a highway service on which they have duty to provide or at least guide on alternative so road user don’t stay stuck not knowing what to do, risking to run dry."

"Took me 10 attemps to get one out of 6 chargers ( at -01) going today with my VW ID4. Service was not helpful. Order of functions matter, first choose, then RIF, then plugin at last."

"Not working and no way to tell. Terrible App too."